Frequently asked questions

We are a wholesale (B2B) marketplace. Anyone can browse, but ordering is designed for retailers, boutiques, online stores, and other resellers. Creating an account is free.

MOQ is the Minimum Order Quantity — the smallest number of units of a product you can order, usually one case pack. Each brand may also have a minimum order value for a first order.

A flat wholesale shipping rate applies per order, and orders above the free-shipping threshold ship free. Lead times are listed on each brand page.

Currently Cash on Delivery and Bank Transfer. Card payments and net-60 payment terms are coming soon.

Damaged or incorrect items are refunded or replaced free of charge — contact us within 7 days of delivery. Opening-order returns are handled case by case with the maker.

Use the contact form and tell us about your brand, production capacity, and catalog. Our team vets every maker for quality and ethical production before onboarding.